Scheduled messages

Write it now. Send it exactly when it matters.

Schedule any WhatsApp message from the Live Chat: pick a day, a time and a timezone, or set it to repeat. 2Chat sends it for you, even when nobody is online.

7 days free, no card required.

Trusted by 1,000+ businesses worldwide

How it works

Three clicks between writing and sending

01

Write the message

Open the conversation in the Live Chat and write it as you always do: text, emojis, attachments or a template.

02

Pick when it goes out

Click the arrow next to the send button. Choose tomorrow at 9:00, Monday at 9:00, or a custom date, time and timezone.

03

2Chat sends it for you

The message leaves at the scheduled time and shows up in the conversation as sent by the person who scheduled it.

Use cases

Right message, right moment

Scheduling turns the things you would otherwise have to remember into messages that are already on their way.

Follow up without forgetting

A lead asks you to write back next week. Schedule the follow-up while the conversation is fresh and move on.

Reminders that arrive on time

Appointments, deliveries, payment due dates. Set the reminder the moment you confirm the booking.

Recurring check-ins

Weekly reports to a client, monthly renewals, quarterly reviews. Set it once and let it repeat.

Business hours in every timezone

Write at the end of your day and have it land at 9:00 in your customer's city, not at 3 a.m.

Recurring messages

Set it once, send it every week

In Custom time, open the recurring configuration and choose how often the message repeats: every few days, weeks, months or years. Pick the first date and decide when it ends: never, after a number of sends, or on a specific day. Before you save, 2Chat shows a summary of exactly when it will go out.

  • Repeat every 1 or more days, weeks, months or years
  • Start on the date you choose
  • End never, after a number of repetitions, or on a date

Everything included

Scheduling that fits how your team already works

One-click presets

Tomorrow at 9:00 or Monday at 9:00, straight from the send button.

Custom date, time and timezone

Pick any moment and the timezone it should follow.

Recurring sends

Repeat by days, weeks, months or years, with a start and an end.

Send now or cancel

Review pending messages, fire them early or delete them in one click.

Visible to the whole team

Pending messages are listed in the contact panel, and sent ones are marked with who scheduled them.

Templates for the API

On WhatsApp Business API numbers, schedule approved templates outside the 24-hour window.

Campaign scheduling

Bulk campaigns get their own sending speed, days, hours and timezone.

Automations on a schedule

Trigger messages from flows, Zapier, Make or n8n for anything event or calendar based.

Works with your number

Any WhatsApp number connected to 2Chat

You can schedule from numbers connected with a QR code and from WhatsApp Business API numbers. The only difference is what you can send after 24 hours of silence.

WhatsApp and WhatsApp Business

Connect your current number by scanning a QR code and schedule free-form messages, with media, at any time.

Connect your WhatsApp

WhatsApp Business API

Free-form messages go out while the 24-hour customer service window is open. For later, pick an approved template and click Schedule send.

Learn about the WhatsApp Business API
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FAQ

Questions about scheduling

Any WhatsApp number connected to 2Chat: WhatsApp and WhatsApp Business numbers linked with a QR code, and WhatsApp Business API numbers.
Yes. In Custom time, open the recurring configuration and set how often it repeats (days, weeks, months or years), the first date, and whether it ends never, after a number of sends or on a specific date.
The one you select in the dialog. By default it is your computer's timezone, and you can change it to your customer's before saving.
Yes. Open the View scheduled message link below the message box or the Scheduled messages section of the contact panel. From there you can read it, send it right away or cancel it. To change the text or the time, cancel it and schedule it again.
A free-form message can only be delivered while the 24-hour customer service window is open. If your message is set for later, schedule an approved template instead: open the template picker, choose the template and click Schedule send.
Your customer receives a regular WhatsApp message. Inside 2Chat, the conversation marks it as Scheduled message by followed by the name of the teammate who set it up, so everyone has context.
Yes, with bulk messaging. Campaigns have their own sending speed, days and hours, and timezone, so thousands of messages land during business hours.
No. Scheduled messages are only sent while your 2Chat subscription is active.

Strategic Decision

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