Conversational commerce made easy
Create chatbots, menus, and replies based on contextual information with our visual editor.
You can automate conversations using your existing number running on WhatsApp or WhatsApp Business
Design conversations visually
Automation based on events
React to your customers' actions and reply with answers relevant to the context of events like new message received, call received, group participant joined, and more!
A component for each need
We offer you a set of components you can use to create fluid conversations that feel natural.
Conditions that add context
Reply dynamically based on what's happening in real-time using conditions and over 20 variables you can choose from.
Automate human touch
You can create a series of messages that resemble a natural interaction even when the conversation is fully automated.
Support for multimedia files
You can send audio, video, documents, and images.
Easily manage your WhatsApp groups
Automate WhatsApp groups with exclusive triggers and API support.
Connect it to external APIs
Use external APIs to retrieve or push information to make your flow dynamic and connected to external resources or private databases.
Let AI close conversations 24/7
Connect AI agents that answer questions, qualify leads, and recover abandoned conversations around the clock, escalating to a human when it matters. AI is included on every plan, and the 2Chat MCP server works with Claude, GPT, and Gemini.
Voice notes become readable text
Customers love sending audios. 2Chat transcribes them automatically, so your team can scan a conversation without listening to every message and your flows can react to what was said.
Collect structured data inside the chat
Ask for names, addresses, or order details with forms that run inside the conversation. Responses arrive structured and ready for your flow, your CRM, or your API.
Turn product questions into orders
Share products, answer questions, and take the order without leaving WhatsApp. Export your WhatsApp catalog and let flows guide customers from interest to purchase.
Hand over to your team at the right moment
When automation reaches its limit, route the chat to a shared team inbox with assignment rules, roles, and internal notes. Your team picks up with full context and customers never repeat themselves.
Ready to take your communication to the next level?
Great teams don't leave results to chance. With the right communication system, you can follow up faster, build stronger relationships, and close more deals effortlessly.