Baileys, whatsapp-web.js, and whatsmeow are great projects, but you still have to host them, patch them, and keep sessions alive. 2Chat gives you the same QR-based connection as a managed REST API, so you ship features instead of babysitting infrastructure.

Most teams that switch to 2Chat share a similar experience. These are the reasons they mention most often:
Running a library means a VPS, a process manager, session storage, reconnection logic, and monitoring. When the connection drops at 3 AM on a Sunday, restoring it is on you.
These libraries reverse engineer the WhatsApp Web protocol. When WhatsApp ships a change, messaging can stop until maintainers publish a fix and you update and redeploy. Your roadmap pauses while you catch up.
A library gives you send and receive. An inbox for your team, contact management, automation flows, transcription, and campaign tooling are all custom code you have to write and maintain.
Minutes: scan a QR, call the API
Hours of setup and hosting
Absorbed by 2Chat
You patch and redeploy
Managed and monitored 24/7
Your infrastructure, your problem
Included on every plan
Not available
Connect any WhatsApp or WhatsApp Business number by scanning a QR code, exactly like the libraries do, then send and receive over a REST API and webhooks. No WebSocket handling, no headless browsers, no session files.
2Chat absorbs protocol changes, keeps sessions alive, reconnects automatically, and scales the infrastructure. You never redeploy because WhatsApp changed something upstream.
Shared team inbox, no-code flow builder, AI agents, audio transcription, bulk messaging, a WhatsApp Groups API, and an MCP server. Use the API alone or hand the inbox to your team without writing a frontend.
Unofficial libraries have no route to the official WhatsApp Business API. 2Chat supports verified WABA numbers through Meta Embedded Signup on the same platform, so you can start with a QR connection and upgrade without switching vendors.
Scan a QR code, grab an API key, and call the REST endpoint. No credit card required.
| Feature | Self-hosted libraries | 2Chat |
|---|---|---|
Getting started | ||
Works with your existing number via QR scan | ||
No server or hosting required | ||
Time to first message | Hours to days | Minutes |
Cost to start | Free library, plus your servers and time | Free trial |
Reliability and maintenance | ||
A practical guide to evaluate why 2Chat is the right fit for you.
2Chat is the better choice if you:
Want to ship a WhatsApp feature this week, not build infrastructure
Prefer a REST API and webhooks over managing WebSocket sessions
Need messaging to keep working when WhatsApp changes its protocol
Want a team inbox, flows, and AI on top of the same connection
Plan to move to the official WhatsApp Business API eventually
A self-hosted library is the better choice if you:
Need full protocol-level control and custom low-level behavior
Have the infrastructure and engineers to run and monitor it
Cannot route conversation data through a third-party platform
Are building an experiment or internal tool where downtime is acceptable
No credit card required. Our team helps you migrate.
Start free trialLog out of your library's session so the linked-device slot is free, then scan the QR code in 2Chat. The connection works like WhatsApp Web, so your phone keeps working normally.
Generate a key from the dashboard and try the REST API or the Postman collection. Sending your first message is a single HTTP call.
Replace library calls with HTTP requests to send messages, verify numbers, and manage groups. Register a webhook URL to receive inbound messages as JSON.
Shut down the VPS, the process manager, and the session storage. 2Chat keeps the connection alive and delivers every inbound message to your webhook.
Real-life experiences
Creating chatbots was super easy with their flow builder. Just drag and drop the components and it's ready in seconds. The connection to WhatsApp was also great. We used our own number without changing it to WhatsApp Business API.

Mark M.
Founder & CEO
Excellent customer service! I had some difficulties, but the agents helped me resolve the issues. Very professional at all times. Thank you!!
Marcos E.
2Chat has become an essential component of our daily operations! It was so nice to set up bots with their canvas for WhatsApp, in ten minutes we had an entirely new way to respond to our creators. Great integrations with Slack and Zapier!

Oscar S.
Founder
We are using the HubSpot integration to log WhatsApp messages and calls on our CRM, and so far, it's been great both in terms of quality and prices.
Adriana
A 6-star implementation and support experience. They accompanied us in every inquiry and requirement we had.

Juan W.
Customer Support Manager
A Game-Changer for WhatsApp Business Management
Luciano T.
CTO
Very good, when we ran into any obstacles in our integration, their support always helped us quickly and directly in solving each of the problems. They even made custom functions for us! We are very happy.

Esteban T.
CEO
User-Friendly App with Outstanding Customer Support
Carlos H.
CEO
It's simple, well structured, has an API, but most of all, it has an amazing support team that helped us navigate the product, onboard and solve minor issues very quickly. Very happy to recommend 2Chat. Super solid!
Henrique S.
2Chat's integration with Make.com is incredibly smooth and reliable. I've been using it to sync WhatsApp messages into Slack channels, and it works perfectly to keep everyone aligned without switching tools.
Wil M.
This tool allows you to use normal WhatsApp Business like an API, which opens many doors for automation. Customer support is very friendly. They have native integration with Zapier and Make. What you can ask more!
Kaan O.
We use 2Chat for our Slack x WhatsApp integration as a marketing agency. It works perfectly. We had 1 small issue and this was resolved within 2 minutes. Fantastic service, highly recommend.
EDGEY
Marketing agency
Highly rated across trusted review platforms
Send your first message with a QR scan and a single HTTP call. Code samples in cURL, Python, PHP, and JavaScript, plus webhooks and full API docs.
Those projects are libraries you embed in your own code and host on your own servers. 2Chat is a hosted platform: the connection to WhatsApp uses the same QR-based approach, but 2Chat runs it for you and exposes a REST API and webhooks. You do not manage sessions, reconnections, protocol updates, or infrastructure.
The library is free, but running it is not: you pay for servers, session storage, and, above all, engineering time every time WhatsApp changes something or a session drops. 2Chat replaces that operational cost with a flat monthly fee and a team whose job is keeping the connection alive.
Yes. Log out of the library's session to free the linked-device slot, then scan the QR code in 2Chat. Your phone keeps working normally, just like with WhatsApp Web.
2Chat absorbs the change on its side. You do not need to update a dependency, wait for a maintainer to publish a fix, or redeploy anything. Your integration keeps calling the same REST endpoints.
No. The QR-based connection works with a regular WhatsApp or WhatsApp Business app number. When you are ready for the official API, 2Chat also supports verified WABA numbers through Meta Embedded Signup on the same platform.
Automating a regular number through the WhatsApp Web protocol is not officially supported by WhatsApp, and that applies to any tool, including open-source libraries. For use cases that require full compliance, 2Chat offers the official WhatsApp Business API on every plan, so you can move to a verified number whenever you need to.
Start a free 2Chat trial, connect your number with a QR scan, and send your first API message today.