Area code 20 is assigned to national numbers in Malta, meaning calls to these numbers are billed at a standard national rate regardless of where the caller is located on the island. Unlike geographic numbers tied to a specific town or region, a national 20 number presents a single, consistent point of contact that works across all of Malta. These numbers are commonly used by businesses that serve customers throughout the country, including retailers, service providers, and customer support teams. Choosing a national number signals that your business operates at a country-wide level rather than being confined to one locality, which can strengthen customer confidence. It also simplifies your marketing, since you only need to promote one number across all channels. For companies based outside Malta that want to establish a local presence for Maltese customers, a virtual national 20 number allows calls to be routed to any destination internationally, removing the need for a physical office on the island.
A virtual number for WhatsApp with a 20 area code makes it straightforward to register and verify a WhatsApp or WhatsApp Business API account tied to a recognisable National, Malta identity. When you buy virtual number access in the 20 area code, you receive the SMS or voice verification needed to activate your account without requiring a physical SIM card. This makes it an efficient solution for individuals and organisations that need a dedicated phone number for WhatsApp linked to the National locality.
Establishing a local presence in National, Malta becomes considerably more accessible when you use a virtual phone number that supports incoming calls, SMS, and WhatsApp messaging from a single line. Businesses operating in or targeting the Maltese market can use the WhatsApp Cloud API alongside their virtual phone number to manage customer communications professionally and consistently. A Malta-based number signals local credibility to customers in National, helping to build trust without the overhead of a physical office.
Setting up a virtual phone number for business use with the 20 area code requires no technical infrastructure, making it practical for customer support teams, sales departments, and marketing campaigns targeting audiences in National and across Malta. By integrating the number with the WhatsApp Business API or WhatsApp Cloud API, organisations can automate responses, run messaging campaigns, and manage multi-agent support flows efficiently. A virtual phone number for WhatsApp in the 20 area code provides the operational flexibility that modern businesses need without the constraints of traditional telephony.
Name and contact phone number.
Passport or ID copy.
Name, business name and contact phone number.
In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy
Current address in Malta (street, building number, postal code, city).
Proof of address form (a copy of utility bill no older than of 6 months).
Yes, this number is compatible with WhatsApp. Check the supported features section on this page to see exactly which WhatsApp products are available, including WhatsApp Messenger, WhatsApp Business, and WhatsApp Cloud API.
Yes, this number requires documentation before it can be activated. Please review the requirements section above for the specific documents you'll need to provide, which may include personal identification, business documents, or proof of address.
This number supports incoming voice calls, which can be forwarded to any phone number or handled through the 2Chat dashboard. SMS is not available for this number.
Activation for this number depends on document verification. Once you submit the required documentation, verification typically takes a few hours. Your number will be activated as soon as your documents are approved.
Number porting is available for select countries. Contact our support team to check if your current number can be transferred to 2Chat.
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